PURPOSE AND FIELDS OF APPLICATION
The site www.hotelmomart.com is operated by the company HOTEL MÔM'ART.
These General Internet Conditions of Sale apply to all bookings made by a booking party on the www.hotelmomart.com site, subject to the special conditions applied for certain prices and to the exclusion of bookings made for a group of people who have booked. more than 6 bedrooms. Any reservation made on the site www.hotelmomart.com implies consultation and acceptance of these General Conditions of Sale.
The customer declares that the reservation is made for his personal needs. Consequently, its right of use remains strictly personal and non-transferable. The prices indicated on the site www.hotelmomart.com are not commissionable.
The external links on www.hotelmomart.com leading to other Internet sites do not engage the responsibility of HOTEL MÔM'ART.
Unless otherwise stated, the prices indicated on this site are prices in euros, VAT included per room and per night, for a determined number of people per room and for the date chosen. Unless otherwise stated, additional services (breakfast, half-board, parking, etc.) are not included in the price. The tourist tax, specific to each city, is not included in the prices displayed but can be consulted within the establishment and is to be paid on site.
The reservation by Internet is the subject of an automatic e-mail of a reservation confirmation containing the elements of the reservation.
If you have not received this confirmation, contact our Reservations team on +33 (0) 1 82 52 26 26 or firstname.lastname@example.org
1. RESERVATION, CANCELLATION AND MODIFICATION OF A CUSTOMER RESERVATION
Unless otherwise specified in the special conditions of certain tariffs presented below, the reservation can be canceled or modified by the customer up to 48 hours on the scheduled day of his arrival via our site (cancel or modify the reservation).
All reservations made on the website www.hotelmomart.com are non-transferable and cannot be resold to a third party or via a website.
The establishment will charge the first night of stay to the booking customer:
- if he does not take possession of his room on the scheduled day without having canceled before 48 hours,
- if he cancels his reservation after 48 hours,
- if he leaves the establishment the same day of his arrival.
The reservation takes effect from 3 p.m. on the day of the customer's arrival and ends at 12 p.m. on the day of departure.
The reservation is valid after registration of the type of bank card, the customer's bank card number, the card's expiration date (valid on the date of the booking customer's stay) and the name written on the card.
Any complaint following a reservation must be made to our establishment within 24 hours of the date of the reservation.
2. CANCELLATION AND MODIFICATION OF A RESERVATION BY THE ESTABLISHMENT
If on the arrival of the booking client, there are no rooms available within the establishment or in the event of force majeure, the establishment reserves the right to provide accommodation outside in the best possible conditions. possible conditions. In this case, the costs inherent in the transfer will remain the responsibility of the establishment and customers will not be able to claim any compensation of any kind and for any reason whatsoever.
The institution may withdraw from its obligations or suspend their performance if it is unable to fulfill them due to the occurrence of an event beyond its control or beyond its control, as well as by in the event of force majeure, and in particular in the event of total or partial destruction of the establishment, strike, disaster, fire, internal or external technical accident and generally in the event of any event that does not allow the proper performance of the service.
GUARANTEE AND PAYMENT OF YOUR STAY
When booking, the person reserving communicates his bank details as a guarantee, except in the context of the reservation of conditioned rates and any special offers or promotions presenting an indication to the contrary provided for in the special conditions of these rates. (cf. Special Conditions of Internet Rates www.hotelmomart.com).
Payment for your stay and extras is made at the establishment during your stay, except in the case of rates subject to special conditions. If payment is made in a currency other than the currency of the customer's country of residence, the exchange costs will be borne by the customer.
RESPECT FOR PRIVACY
HOTEL MÔM'ART uses a service provider, AVAILPRO, to manage the online reservation process. In this context, a confidentiality agreement has been signed between HOTEL MÔM'ART and AVAILPRO, in order to guarantee the confidentiality of data transmitted during the reservation process.
The information requested from the customer at the reservation stage is necessary for HOTEL MÔM'ART to register and confirm the reservation.
Unless the reservationer objects and following his stay, HOTEL MÔM'ART may use the reservationer's email address to send him his “newsletter” (information letter), his promotional offers, an invitation to complete an online satisfaction questionnaire. following his stay.
In accordance with the law n ° 78-17 of January 6, 1978, relating to data processing, files and freedoms (known as the "Computing and Liberties" law), this site as well as the automated processing of personal data made from this site have been declared to the CNIL (Declarations n ° 1212642, n ° 1212643, n ° 1212646, n ° 1212649, n ° 1212652, n ° 1212653, n ° 1212657, n ° 1212658, n ° 1212661, n ° # 1212665, # 1212668, # 1212671, # 1212679, # 1212680, # 1212682, # 1212684, # 1212685, # 1212693, # 1212692, # 1212687). The user of this site is in particular informed that the information which he communicates on the forms present on the site, are necessary to answer his request, and are intended for HOTEL MÔM'ART, responsible for the processing, for management purposes. administrative and commercial.
In accordance with article 34 of the Data Protection Act, you have the right to access, modify, rectify and delete data which HOTEL MÔM'ART undertakes not to resell and not to cede this information to third parties
COOKIES STORING INFORMATION RELATING TO A VISITOR'S NAVIGATION
We place a cookie on your computer. It stores information relating to your browsing on our site (the pages you have visited, the date and time of the visit, etc.). We will be able to read this information during your next visits, in order to offer you a personalized browsing experience and to offer you offers corresponding to your needs.
The retention period of this information on your computer is unlimited. This cookie does not allow us to identify you.
You can oppose the registration of cookies by configuring your browser as follows:
For Mozilla Firefox:
- Choose the "tool" menu then "Options"
- Click on the "privacy" icon
- Locate the "cookie" menu and select the options that suit you
For Microsoft Internet Explorer:
- Choose the “Tools” (or “Tools”) menu, then “Internet Options” (or “Internet Options”).
- Click on the tab "Confidentiality" (or "Confidentiality")
- Select the desired level using the cursor.